1. Delivery Areas

We provide nationwide delivery services across all provinces in South Korea, including Jeju Island and other remote areas.

2. Delivery Timeline

We strive to dispatch your orders as quickly as possible.

Standard Delivery: Within 2 to 4 working days.

Jeju Island & Remote Areas: May take an additional 1 to 2 working days.

Note: Deliveries may be delayed during public holidays, Chuseok, Seollal, or due to extreme weather conditions.

3. Shipping Charges

Standard Shipping: KRW [Amount].

  • Jeju & Remote Islands: Additional shipping fees may apply.
  • Free Shipping: We offer free shipping on all orders above KRW [Amount].

4. Order Tracking

Once your package is dispatched, you will receive a tracking number via SMS, KakaoTalk, or Email. You can track your order through our courier partner's tracking system.

5. Delivery Partners

We work with reputable Korean courier services (e.g., CJ Logistics, Hanjin, or Post Office) to ensure the safe and timely arrival of your products.

6. Delivery Attempts

The courier will typically leave the package at your doorstep or in a designated delivery box if you are not available. Please ensure your contact details and address are accurate to avoid delivery failures.

7. Unboxing Video Requirement

To protect your purchase, we strictly require an unboxing video to process any claims for damaged, missing, or incorrect items. Please record the video before breaking the original courier seal or tape.

8. Contact Us

For any questions regarding your shipment, please contact our customer support:

  • Phone: 
  • Email: